Debit Card Fraud Alerts
Our text alert service allows you to instantly keep tabs on suspicious card activity. We want to make sure that using your debit card is always as safe and convenient as possible. That’s why we use text alerts as part of our ongoing fraud monitoring program.
Keeping Your Card Safe is as Easy as Sending a Text
HOW IT WORKS
With text fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is a fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that.
If we have your mobile phone number on file, you don’t have to do anything. It’s really that easy. If there is suspicious activity, we’ll send a text alert right away. If you need to verify or update your mobile phone number give us a call at (516) 609-3500. Read about more features of FCSB debit cards here.