Online Banking Terms and Conditions Agreement

INTERNET BANKING TERMS AND CONDITIONS

This Agreement describes your rights and obligations as a user of First Central Savings Bank QuickLink Internet Banking Service . It also describes the rights and obligations of First Central Savings Bank. Please read this Agreement carefully. As an authorized account holder you must abide by the terms and conditions of this agreement, and those provided to you at account opening, in order to use this Service.

CUSTOMER DISCLOSURE AND AGREEMENT TO RECEIVE ELECTRONIC COMMUNICATIONS
By selecting the “Accept” button below, you are (1) acknowledging your receipt of the information listed below, (2) agreeing that any contract you enter into with First Central Savings Bank for the provision of certain QuickLink Internet Banking Services, may be in electronic form, and (3) agreeing that certain information that may be delivered in connection with the Services may also be in electronic form.

You are also acknowledging receipt of the following information and agree that:

  • We may provide you with this Agreement and any revisions and amendments thereto in electronic form, and that, if you choose to accept the Agreement, you are consenting to enter into and are entering into an agreement electronically that will govern all future transactions you conduct using the Service.
  • We may provide you revisions and amendments to the Agreement and such other information, including but not limited to information under Regulation E and under other applicable banking or financial services laws or regulations in connection with the Service, electronically as a part of the Agreement or otherwise as a part of the Services. While you may print and retain a copy of the Agreement or any information provided to you in relation to the Service, we only provide these documents electronically.
  • You have a right at any time to withdraw, without service charges, your consent to receive information electronically. However, because the Agreement and the Information are provided only in electronic format, your withdrawal of consent will terminate all the Services.
  • If you wish to withdraw consent to receive information electronically, to terminate the Services, or to update your information such as a change of address, or email address, you may call First Central Savings Bank at 1-866-400-8674 or write a letter and send it to:

First Central Savings Bank
Attention: Operations Department
70 Glen Street
Glen Cove, NY 11542

  • You are able to access information that is provided in the same manner as the information and the Services via the Internet.

DEFINITIONS
The following definitions apply in this Agreement.

”QuickLink Internet Banking” and “On-line Banking” are used interchangeably and are the Internet-based service providing access to your account(s) under the terms set forth in this Internet Banking Terms and Conditions Agreement.

“On-line Account” is a First Central Savings Bank account from which you will be conducting transactions using a Service.

“Bill Payment” is the Internet-based service providing payments to First Central Savings Bank or to third parties from your designated FCSB account(s).

“Bill Pay Account” is the transaction account from which you are initiating a Bill Payment.

“Business Day” refers to Monday through Friday , excluding holidays as determined by First Central Savings Bank. All On-line transaction requests initiated after 9:00 PM ET, or on a non-Business Day, will be processed immediately, but will not appear in the online history until the following Business Day.

“Password” is a series of numbers and/or letters that you select after the initial sign-on, that establishes your connection to the Service. First Central Savings Bank will provide you with a code for use during the initial sign-on process.

“Time of day” references are to Eastern Standard Time.

“We,” “us” “our” or “FCSB” refer to First Central Savings Bank, which offers the Services provided under this Agreement and holds the accounts accessed by the Services.

ACCESS TO SERVICES

First Central Savings Bank will provide on-line instructions describing how to use the QuickLink Internet Banking Service or QuickPay Bill Payment Service. To gain access to these Services you will need your Access ID’s and your Password’s.

HOURS OF OPERATION
The Services are generally available 24 hours-a-day, 7 days a week, except during special maintenance and upgrade periods, which routinely are scheduled between 12:00 a.m. and 5:00 a.m. Monday and Thursday mornings. Maintenance and upgrade periods, which routinely are scheduled between 12:00 a.m. and 5:00 a.m. Monday and Thursday mornings

USE OF YOUR SECURITY PASSWORD
The safety of our customers’ accounts and account information is of paramount importance to First Central Savings Bank. We go through great lengths to protect confidentiality and the security of your account, and urge you to do the same. You agree not to allow anyone to gain access to the Services or to let anyone know your Password used with the Services. You agree to assume responsibility for all transactions initiated through the Services with your First Central Savings Bank User-ID, up to the limits allowed by applicable law. While First Central Savings Bank continues to provide our customers with the level of on-line security we believe necessary and appropriate, customers who share their User-IDs and Passwords are giving up the full benefit of our security measures and legal protections to which they may be entitled. No First Central Savings Bank representative will ever call and ask for your Access ID or User Password.

IF YOUR PASSWORD HAS BEEN LOST OR STOLEN
If your Password has been lost or stolen, call First Central Savings Bank immediately at 1-866-400-8674, between 8:30 am thru 4:00 pm Mon. – Thurs. and 8:30 am thru 7:00 pm – Friday and Saturday between 8:30 am thru 1:00 pm. Telephoning First Central Savings Bank is the best way of minimizing your losses. You may also restore the security of your Service by immediately changing your Password. If you believe your Password has been lost or stolen and you notify us within two Business Days after you learn of the loss or theft, you can lose no more than $50.00 if someone uses your Password to conduct unauthorized electronic funds transfers without your permission. If you do NOT notify us within two Business Days after you learn of the loss or theft of your Password, and we can prove we could have stopped someone from using your Password to conduct unauthorized electronic funds transfers without your permission if you had told us, you could lose as much as $500.00.

BANKING TRANSACTIONS WITH ON-LINE BANKING
In addition to viewing account information, you may use On-line Banking to conduct the following transactions:

  • Transfer funds between your linked checking, statement savings, money market, loan and line of credit accounts and external accounts owned by you.

NOTE: Because regulations require First Central Savings Bank to limit pre-authorized transfers (including On-line Banking transfers), the following limitations apply

  • Statement Savings Account– You can make no more than six (6) transfers per statement period by pre-authorized or automatic transfer, or by telephone or On-line Banking.
  • Money Market Savings Account– You can make no more than six (6) transfers per statement period by pre-authorized or automatic transfer or by telephone or On-line Banking or check, draft or debit card.
  • Initiate bill payments.

New services may be introduced for On-line Banking from time to time. First Central Savings Bank will notify you of the existence of these new services. By using these services when they become available, you agree to be bound by the rules that will be made available to you concerning these services.

BILL PAYMENT SERVICE

The QuickPay Bill Payment Service permits you to use your Internet-enabled device to direct payments from your designated on-line Bill Pay Account(s) to third parties you wish to pay and who accepts Bill Payment Services. You must agree to and abide by the separate terms and conditions for bill pay as presented at the time you enroll in the QuickPay Bill Payment Service in order to use this service.

STATEMENTS
You will continue to receive your regular account statement either monthly or quarterly, depending on the type of account.

IF YOUR STATEMENT SHOWS TRANSFERS THAT YOU DID NOT MAKE
If your statement shows transfers that you did not make, notify FCSB immediately at 1-866-400-8674, or write a letter and send it to:

First Central Savings Bank
Attention: Operations  Department
70 Glen Street
Glen Cove, NY 11542

If you do not notify First Central Savings Bank within sixty (60) days after the statement was mailed to you, you may not recover any money lost after the sixty (60) days which would not have been lost if First Central Savings Bank had been notified in time.

  • That the customer can lose no more than $50 if the customer notifies the Bank within 2 business days if someone uses the customer’s card/code without their permission.

 

  • That the customer can lose as much as $500 if the customer does not notify the Bank within 2 business days after they learn of the loss or theft of their card/code, and the Bank can prove they could have stopped someone from using the customer’s card/code without their permission if the Bank had been told.

ERRORS AND QUESTIONS
In case of errors or questions regarding a QuickLink Internet Banking or Bill Payment transaction, you may call First Central Savings Bank at 1-866-400-8674, or write a letter and send it to:

First Central Savings Bank
Attention: Operations Department
70 Glen Street
Glen Cove, NY 11542

We must hear from you at the specified telephone number or address no later than sixty (60) calendar days after we sent you the first statement on which the problem or error appeared. We will need:

  • Your name and account number
  • A description of the error or the transfer in question, and an explanation concerning why you believe it is an error or need more information.
  • The dollar amount of the suspected error
  • The date on which it occurred.

If the report is made orally, we may require that you send the complaint or question in writing within ten (10) Business Days from your initial contact. We will notify you with the results of the investigation within ten (10) Business Days after you contact us and will correct any error promptly. If more time is needed, however, we may, at our sole discretion, take up to forty-five (45) calendar days to investigate a complaint or question. If this occurs, we will credit your account within ten (10) Business Days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within ten (10) Business Days from your original contact, we may not credit your account until the investigation is completed.

If your notice of error concerns a transaction that occurred during the first 30 days after the first deposit to the account was made, the applicable time periods are 20 Business Days in place of 10 Business Days and 90 calendar days in place of 45 calendar days.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

You agree that First Central Savings Bank may respond to you by e-mail with regard to any claim of unauthorized electronic fund transfer related to the Service. Any such electronic mail sent to you by FCSB shall be considered received within three (3) Business Days of the date sent by First Central Savings Bank, regardless of whether or not you sign on to the Service within that time frame.

LIMIT OF FIRST CENTRAL SAVING’S BANK RESPONSIBILITY
First Central Savings Bank agrees to make reasonable efforts to ensure full performance of On-line Banking. First Central Savings Bank will be responsible for acting only on those instructions sent through On-line Banking which are actually received, and cannot assume responsibility for circumstances over which the bank has no direct control. This includes but not limited to, the failure or malfunctions in communication facilities, which may affect the accuracy or timeliness of messages you send. FCSB is not responsible for any losses should you give incorrect instructions, or if your payment instructions are not given sufficiently in advance to allow for timely payment or delays in mail service.

Any information you receive from First Central Savings Bank is believed to be reliable. However, it can only be provided on a best-efforts basis for your convenience and is not guaranteed. First Central Savings Bank is not liable for any deficiencies in the accuracy, completeness, availability, or timeliness of such information or for any investment or other decision made using this information.

First Central Savings Bank is not responsible for any fees incurred for Internet access, or for any computer virus or related problems that may be attributable to services provided by any Internet access service provider.

You are responsible for obtaining, installing, maintaining, and operating all computer hardware and software necessary for performing QuickLink Internet Bank. First Central Savings Bank will not be responsible for any errors or failures from the malfunction or failure of your hardware or software.

The limit of First Central Savings Bank’s liability shall be as expressly set forth herein. Under no circumstances will First Central Savings Bank be liable in contract, tort, or otherwise for any special, incidental, or consequential damages, whether or not foreseeable. By consenting to use the Services, you agree to waive any and all right to any of the aforesaid, and you acknowledge that the limit of your remedy is as otherwise expressly set forth herein.

FIRST CENTRAL SAVINGS BANK’S RESPONSIBILITY

First Central Savings Bank will be responsible for your actual losses if they were directly caused by our failure to:

  • Complete an Electronic Funds Transfer as properly requested
  • Cancel an Electronic Funds Transfer as properly requested.

However, we will not be responsible for your losses if:

  • Through no fault of FCSB, you do not have enough money in your account to make the transfer
  • Through no fault of FCSB, the transaction would have caused you to exceed your available credit
  • Circumstances beyond our control (e.g., fire, flood, power outage, mail delivery delays, equipment or technical failure or breakdown) prevent the transfer, despite reasonable precautions that we have taken
  • There is a hold on your account, or if access to your account is blocked in accordance with banking policy
  • Your funds are subject to legal process or other encumbrance restricting the transfer
  • Your transfer authorization terminates by operation of law
  • You believe someone has accessed your accounts without your permission and you fail to notify First Central Savings Bank immediately
  • You have not properly followed the scheduling instructions, included in this Agreement, to make a transfer or the Payee refuses the Service.
  • For the failure of any payee to correctly account for or credit the payment in a timely manner
  • We have received incomplete or inaccurate information from you or a third party involving the account or transfer.
  • For changes to the payee’s address or account number (unless you have advised us of the change within four (4) Business Days in advance)
  • We have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring, or if you default under this Agreement, the Deposit Account Agreement, a credit agreement, or any other agreement with us, or if we or you terminate this Agreement.

There may be other exceptions stated in this agreement and in other agreements with you. In no event shall we be liable for damages in excess of your actual loss due to our failure to complete a transfer, and we will not be liable for any incidental or consequential damages.

If any of the circumstances listed above shall occur, we shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or to correct incorrect transactions that have been processed.

ELECTRONIC MAIL (EMAIL)
You should not rely on electronic mail if you need to communicate with First Central Savings Bank immediately (e.g., if you need to report an unauthorized transaction from one of your accounts, or if you need to stop a payment that is scheduled to occur).

You agree that First Central Savings Bank may respond to you by electronic mail with regard to any matter related to the Service, including responding to any claim of unauthorized electronic funds transfer that you make. Any such electronic mail sent to you by First Central Savings Bank shall be considered received within three (3) days of the date sent by FCSB, regardless of whether or not you sign on to the Service within that time frame.

OTHER AGREEMENTS
In addition to this Agreement, you and First Central Savings Bank agree to be bound by and comply with the requirements of the agreements applicable to each of your On-line Accounts. Your use of the On-line Banking service or the Bill Payment Service is your acknowledgment that you have received these agreements and intend to be bound by them. You should review other disclosures received by you when you open your accounts at First Central Savings Bank, including the charges that may be imposed for electronic funds transfers or the right to make transfers listed in the fee schedules accompanying those disclosures and the fee schedule at the end of this Agreement. We will automatically deduct any fees related to this Service from your account each month. All terms and conditions of the disclosures provided to you at account opening, including but not limited to, the Truth in Savings, Regulation E Disclosure, Depositor’s Agreement and Terms and Conditions apply to this Service.

MODIFICATIONS TO THIS AGREEMENT
First Central Savings Bank may modify the terms and conditions applicable to either Service from time to time upon mailing or delivering a notice of the modifications to you at the address shown on our account records, and the revised terms and conditions shall be effective at the earliest date allowed by applicable law. We may send any notice to you via electronic mail and you will have been deemed to have received it three (3) days after it is sent. We reserve the right to terminate this Agreement and your use of the Services in whole or in part at any time without prior notice.

DISCLOSURE OF INFORMATION TO THIRD PARTIES/ PRIVACY POLICY
A copy of First Central Savings Bank’s Consumer Privacy Statement is available upon request at any of our branches, or can be mailed to you upon request by calling First Central Savings Bank at FCSB, or writing a letter and sending it to:

First Central Savings Bank
Attention: Operations Department
70 Glen Street
Glen Cove, NY 11542

You can also access our Policy online by clicking on the Privacy Policy icon on the First Central Savings Bank Website.

INACTIVITY / TERMINATION
You are responsible for complying with all the terms of this Agreement and with the terms of the agreement governing the deposit accounts which you access using electronic banking services. We can terminate your On-line Banking privileges (including the Bill Payment Service) under this Agreement without notice to you for any reason; or if you do not pay any fee required by this Agreement when due, if you do not comply with the Agreement governing your deposit or loan accounts, or your accounts are not maintained in good standing. We will promptly notify you if we terminate this Agreement or your use of the services for any other reason.

If you are not paying a monthly service charge for the Service, we may convert your account to inactive status if you do not sign on to the Service or have any transaction scheduled through the Service during any consecutive 180 period. If your account is considered inactive, you must contact us to have the Service activated before you will be able to schedule any transaction through the Service.

To cancel the QuickLink Internet Banking and/or Bill Payment Service, you must notify First Central Savings Bank. Your notification should include your name, address and the effective date to stop the service(s). Your final charge for the Bill Payment Service will be assessed at the end of your statement cycle. You may notify FCSB by one of the following methods:

  • By initiating a customer inquiry through our Web site
  • By calling 1-866-400-8674
  • By writing a letter and either sending it to:

First Central Savings Bank
Attention: Operations Department
70 Glen Street
Glen Cove, NY 11542

You must cancel any pre-scheduled bill payments made through On-line Banking and the Bill Payment Service by using the payment screens in the Bill Payment Service before requesting termination of the Service. The cancellation of pre-scheduled payments is your responsibility and must be done according to the processing rules of the Service. FCSB will not be liable for any bill payments against your account after termination of the Bill Payment Service. Your final charge for the Bill Payment Service will be assessed at the end of your statement cycle.


GOVERNING LAW

This Agreement is governed by the laws of the State of New York and applicable federal law(s).

FEE SCHEDULE
First Central Savings Bank offers the benefits and convenience of the On-line Banking service to you at no monthly charge. Account research, stop payment charges and Bill Pay Services will be assessed at the rates published in FCSB’s Miscellaneous Schedule Fees Brochure and deducted from your account you hold at First Central Savings Bank.

These fees are subject to change. First Central Savings Bank will notify you in writing regarding any fee changes at least thirty (30 days in advance of the effective date of these changes.

Account to Account Transfers

Description of Service, Authorization and Processing. 

Definitions

“Account” means a checking, money market or savings account that is either an Eligible Transaction Account or Recipient Account, as applicable.

“Eligible Transaction Account” is as defined in Section 1.36, except that it shall be limited to a checking, money market or savings account that you hold with us. 

“Recipient Account” is your account at another financial institution (i) to which you are transferring funds from your Eligible Transaction Account; or (ii) from which you are transferring funds to your Eligible Transaction Account. 

“Transfer Instruction” is a specific Payment Instruction (as defined in Section 1.36) that you provide to the Service for a transfer of funds.

 

  • The Account to Account transfer service enables you to transfer funds: between your Account(s) that you maintain with us, and your Account(s) that are maintained by other financial institutions. You represent and warrant that you are either the sole owner or a joint owner of the Eligible Transaction Account and the Recipient Account and that you have all necessary legal right, power and authority to transfer funds between the Eligible Transaction Account and the Recipient Account.   If you are a joint owner of the Eligible Transaction Account, Recipient Account, or both, then you represent and warrant that (i) you have been authorized by all of the other joint owners to operate such Accounts without their consent (including without limitation to withdraw or deposit any amount of funds to such Accounts or to even withdraw all funds from such Accounts); and (ii) we may act on your instructions regarding such Accounts without liability to such other joint owners.  Further, you represent and warrant that the Recipient Account is located in the United States. 
  • When we receive a Transfer Instruction from you, you authorize us to (i) debit your Eligible Transaction Account and remit funds on your behalf to the Recipient Account designated by you and to debit your applicable Account as described below in Section 2.5 (Service Fees and Additional Charges); or, as applicable, to (ii) credit your Eligible Transaction Account and remit funds on your behalf from the Recipient Account designated by you and to debit your applicable Account as described below in Section 2.5 (Service Fees and Additional Charges). You also authorize us to reverse a transfer from the applicable Account if the debit is returned from the other Account in the transaction for any reason, including but not limited to nonsufficient funds.
  • We will use reasonable efforts to make all your transfers properly. However, we shall incur no liability if we are unable to complete any transfers initiated by you because of the existence of any one or more of the following circumstances:
  1. If, through no fault of ours, the Eligible Transaction Account or Recipient Account does not contain sufficient funds to complete the transfer or the transfer would exceed the credit limit of your overdraft account;
  2. The Service is not working properly and you know or have been advised by us about the malfunction before you execute the transaction;
  3. The transfer is refused as described in Section 2.6 below;
  4. You have not provided us with the correct information, including but not limited to the correct Eligible Transaction Account or Recipient Account information; and/or,
  5. Circumstances beyond our control (such as, but not limited to, fire, flood, network or system down time, issues with the financial institution(s), or interference from an outside force) prevent the proper execution of the transfer and we have taken reasonable precautions to avoid those circumstances.
  • It is your responsibility to ensure the accuracy of any information that you enter into the Service, and for informing us as soon as possible if you become aware that this information is inaccurate.  You may not use a P.O. Box as a postal address. We will make a reasonable effort to stop or recover a transfer made to the wrong Account once informed, but we do not guarantee such recovery and will bear no responsibility or liability for damages resulting from incorrect information entered by you.

Transfer Methods and Amounts.  Section 1.15 (Payment Methods and Amounts) applies to the Service, even in circumstances where the Recipient Account is closed and we are attempting to return funds to such Account.

Transfer Cancellation Requests and Refused Transfers.  You may cancel a transfer at any time until it begins processing (as shown in the Service).  We will, to the extent permitted by law, make reasonable attempts to return any unclaimed, refused, refunded, prohibited, or denied transfer to your Account that we debited for the funds transfer. If this is unsuccessful (for example, the Eligible Transaction Account has Stop Payment Requests.  If you desire to stop any transfer that has already been processed, you must contact customer care for the Service. Although we will make a reasonable effort to accommodate your request, we will have no liability for failing to do so. We may also require you to present your request in writing within fourteen (14) days. The charge for each request will be the current charge for such service as set out in the applicable fee schedule.

Service Fees and Additional Charges.  Applicable fees will be disclosed in the user interface for the Service.  Any applicable fees will be charged regardless of whether the Service was used, except for fees that are specifically use-based.  Use-based fees for the Service will be charged against the Account that is debited for the funds transfer.  There may also be charges for additional transactions and other optional services. You agree to pay such charges and authorize us to deduct the calculated amount from the applicable Eligible Transaction Account you hold with us or the Account that is debited for the funds transfer, depending on how such charges are described in the user interface for the Service.  Any financial fees associated with your standard deposit accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider. 

Refused Transfers.  We reserve the right to refuse any transfer. We will notify you promptly if we decide to refuse to transfer funds. This notification is not required if you attempt to make a transfer that is not allowed under this Agreement. 

Returned Transfers.  In using the Service, you understand transfers may be returned for various reasons such as, but not limited to, the Recipient Account number is not valid. We will use reasonable efforts to research and correct the transfer to the intended Account or void the transfer and credit your Account from which you attempted to transfer funds. You may receive notification from us.

 

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Posted by First Central Savings Bank on Wednesday, May 15, 2019

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